Complete IT Care
IT problems shouldn't land on your desk. We make sure they never do. Complete IT Care gives your team everything they need: security, support, networking, backup, and strategy, all under one predictable monthly rate. No hidden fees. No surprise invoices. Just a team that has your back.
24/7
System Monitoring
<1 hr
Critical Response
Flat rate
Predictable Billing
4×/yr
On-Site Visits
We learn your business, your workflows, and your goals. We manage your security, your backups, your network, and your day-to-day support. When your team has a problem, they call us directly. When something needs attention behind the scenes, we're already handling it.
Every plan includes 4 hours of dedicated vCIO time each month, which means we're in regular contact with you, developing your IT department, reviewing your environment, and planning ahead. This isn't a set-it-and-forget-it service.
Everything listed on this page is included. One rate, billed monthly, no surprises.
Everything that's included
Cybersecurity
Advanced endpoint threat detection and compliance-ready security reporting on every device.
Backup & Recovery
Automatic daily backups stored off-site, protected from ransomware, and ready for rapid restoration.
Managed Help Desk
Unlimited remote support during business hours. Your team calls us, not you.
Network Management
Full oversight of your routers, switches, and Wi-Fi with quarterly on-site visits.
Strategy & vCIO
Technology roadmapping, vendor management, and strategic planning aligned to your goals.
What it's like to work with us
Free site evaluation
We come to your location, walk your setup, and document what's working, what's not, and what's at risk.
Clear proposal
You get a written plan: what we'll manage, what it costs, and how the transition works.
Onboarding
We deploy our tools, migrate what needs to move, and give your team a direct line to us.
Ongoing management
We monitor, maintain, and support your systems daily. Quarterly reviews keep everything aligned with your business.
Always-On Emergency Coverage
We never clock out. Industry-leading 1-hour response for critical outages and 4-hour response for after-hours emergencies, 365 days a year. If we repeatedly miss our response commitments on critical issues, you can walk away with no penalty.
All support and monitoring delivered remotely. On-site work beyond quarterly visits billed at hourly/project rate. 12-month agreement, billed monthly. ACH or check accepted at no additional fee. Credit card accepted with a 3% processing fee.
Ready to see what IT should feel like?
Let's sit down and talk about where your business is today. We'll do a free site evaluation and put together a plan that makes sense. No pressure, no obligation.